FAQ

1. Can I have a custom designed and accept OEM or ODM?
Yes, We are a custom factory. We design and construct each project to the individual customer's needs. All of our Plastic Cup are custom made based on your artwork and packaging need.

2. How do I measure a box?
The proper sequence of dimensions is Length X Width X Depth. Place the carton in front of you with the open end up.
Length is the longest open end dimensions from left to right.
Width is the shortest open end dimension from front to back.
Depth is the remaining dimension from top to bottom.

3. How soon can I get a price quote?
For most projects, once we know the carton style, dimensions, paperboard type including caliper, printing requirements and quantity, we can provide you with a price quote within 24 hours.

4. Do you provide samples? Is it for free?
Existing Sample for free, can deliver immediately. Customized sample need sample charge, will be completed within 3-7days. Freight cost will be at your side.

5. Can you do the design for us?
A: Yes, We have a professional team having rich experience in designing paper products.

6. How long will it take to receive my products?
As a general rule, it will take 4 weeks for us to produce your custom designed and printed products.

Our service

Sample service:
-We provide free samples for our existing products range.
-Sample and tooling charges need if special design needed, the exact charges depends on your final design and product.
-We will return sample charges to you once place an order, and return the tooling charges once the order quantity reach to certain quantity.
-It will take 2-3days for free samples.

Customized services:
- We provide OEM and ODM process Service, also Provide product sketch.

After-sale services:
- For most of our products, we provide one year warranty.If any items broken for unartificial reason, we can replace the items after having the approve. We guarantee your satisfaction with all our merchandise. The feedbacks will be paid more attentions from customers constant, we will solve the problems timely.